Shipping Information

Order Processing

Orders are typically prepared and dispatched within 2–5 business days after payment is successfully confirmed.

During holidays, promotional events, or periods of unusually high order volume, processing may take up to 6 business days.

Business days do not include weekends or public holidays.

Shipping Cost

A flat shipping fee of $6.99 applies to each order unless a different shipping offer is clearly displayed at checkout.

Any available shipping method and applicable charge will be shown before you complete your purchase.

Estimated Delivery Times

Delivery times begin after your order has been dispatched.

  • United States: 8–14 business days

  • Canada, United Kingdom, and Australia: 10–16 business days

  • Other International Destinations: 14–21 business days

These timeframes are estimates rather than guaranteed delivery dates. Carrier delays, severe weather, customs inspections, public holidays, or other circumstances outside our control may affect delivery.

Order Tracking

Once your order has shipped, we will send a shipping confirmation email containing available tracking information.

Please allow 1–3 business days after receiving the tracking number for the carrier's system to display the first update.

Temporary gaps between tracking scans do not necessarily indicate that a shipment has been lost.

International Orders & Customs

International shipments may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Unless otherwise stated at checkout, international orders may be shipped on a Delivered Duty Unpaid (DDU) basis. Any duties, taxes, or customs-related fees charged after shipment are the customer's responsibility.

Vrwtleangβ„’ cannot control customs processing times or fees imposed by local authorities.

Address Changes & Order Cancellations

If you need to change your shipping information or request a cancellation, please contact us at service@vrwtleang.com within 12 hours of placing your order.

We will make reasonable efforts to assist, but once an order has entered fulfillment or has been shipped, we may no longer be able to modify or cancel it.

Customers are responsible for providing a complete and accurate delivery address at checkout.

Lost Packages

If tracking information or the shipping carrier confirms that a package has been lost in transit, please contact us so we can review the shipment.

Once the loss is verified, we will arrange an appropriate replacement or resolution at no additional shipping cost.

Damaged Deliveries

If your order arrives damaged, please contact service@vrwtleang.com within 72 hours of delivery.

Please include:

  • Your order number

  • A brief description of the issue

  • Clear photos of the damaged item and packaging

After reviewing the information, we will provide an appropriate replacement or other resolution when eligible.

Delivery Questions

For questions about an order or shipment, contact:

Vrwtleangβ„’
Operated by Nation LTD Inc.
Email: service@vrwtleang.com
Phone: (213) 622-2266

We recommend keeping your order confirmation and tracking details until your shipment has been successfully delivered.